Boundaries
How organisations distinguish belonging, responsibility and their environment.
View topicFields of Observation
Topics
Six perspectives structure the observation of communication, decisions and organisational boundaries.
These topics are not isolated categories. They represent different ways of observing the same organisational events. Their relationships to the services show how workable interventions can emerge from these observations.
Selection
How attention, information and the intake of work are selected.
View topicCommunication
How utterance, information and understanding enable further communication.
View topicOrganisation
How decisions, rules and expectations form organisational structures.
View topicOperation/Observation
How distinctions create visibility while inevitably producing blind spots.
View topicContinuation
How communication and decisions create possibilities for further communication and decisions.
View topic